About us
Questions?
Rather not call because we prefer to have the staff - given the shortage in the market - take care of our guests.
Use the link in your confirmation email to modify a desired reservation and change the date or time. You will receive this email automatically after making a reservation, provided you entered a valid E-mail address, of course. So pay attention to that!
Use the link in your confirmation email to cancel or cancel a desired reservation.Cancel up to 24 hours in advance. If you get an error message, you are trying to cancel too short in advance. In that case: please call!
If you reserve online you can choose your desired date and time slot, then there is space and you are guaranteed that day and time.If there is no space for you and your guests, you cannot choose those dates and time slots. No use calling! Full is full.
If you have entered the date, a time slot and the number of people but you cannot choose from our "services" (a la carte, high tea, high cocktail or high gin, theater menu, etc) then there is no available table for your group.Please reduce the number of people or choose another day.
You cannot make special reservations for the terrace. A reservation is valid for both inside and outside. Upon arrival you can ask if you can sit outside. If available, you will be given an outside table.
You can make a reservation with us for tomorrow but also for 6 months from now. Up to 180 days in advance. At least one hour in advance.
We do not allow you to pre-order menus and link that to a reservation.
In Rotterdam, no, the maximum group size we can provide is 12 people, regardless of your relationship, history, background or band. We do not have enough staff to provide this service.In The Hague, please inquire by E-mail about the possibility for groups larger than 12 people. This depends on the chosen day.
In Rotterdam, no, sorry, we cannot accommodate groups of more than 20 people comfortably and provide good service. We do not have enough staff to provide this service.In The Hague this is possible, but please inform in advance via E-mail to see if it fits.Business we can offer you aofdinner.
No. See above.
Something can always come up in between, we understand that. You can cancel a business reservation free of charge up to 48 hours in advance. If not, we will have to invoice incurred costs.
No, we are a PIN only restaurant. That avoids robberies and an accompanying trauma to our staff. We also no longer have to buy expensive change from the banks and there are many other advantages.
Yes, paying with a VISA or Mastercard is possible. This applies to both the (online) deposit as well as when paying at the restaurant.
Yes, paying with Apple Pay is possible. This applies to both the (online) deposit as well as at checkout in the restaurant.
If you cannot make iDEAL payment, you can choose to pay the deposit via VISA or Mastercard credit card, KBC/CBC payment (Belgium), Giropay payment (Germany) or Apple Pay (worldwide).
Yes you can. Payment by invoice is only possible if you have made a business request in advance. So not afterwards when you are done.We charge 12.50 euros administrative costs for making and sending the invoice.
We require a deposit for arrangements because we prepare them in advance and incur costs for them. If you do not show up without notice (no-show), we lose too many costs because this happens too often. If you cancel a reservation at least 24 hours in advance, we will automatically refund the deposit.
If you cancel a reservation at least 24 hours in advance, you will automatically receive a full refund of the deposit. Preferably use the link in the confirmation email we always send.If you just visit us, the deposit will be deducted at checkout.
No unfortunately not, baby showers are no longer possible in BY AMI.
Yes, group reservations are possible up to and including 12 people. More than 12 we cannot place and cannot properly cater for. Not even if you split the group into two parts smaller than 12!
Yes indeed, we offer eeaan with which you can enjoy three delicious courses, vegan or non-vegan, and be ready nicely in time for the performance. It is a 1-minute walk to the new Luxor theater from our terrace.
Yes, we guarantee that you will finish the theater package on time and be in the Luxor's lobby on time. The Rotterdam location is a 1-minute walk from the new Luxor theater.
Groups up to 12 people can sit with us and business up to 20 people. (See groups). We cannot offer you a separate room or space. However, there is the possibility to reserve the mezzanine in Rotterdam by telephone contact, if available.
Yes, business group reservations are possible up to and including 20 people. More than 20 we cannot accommodate and cannot properly cater. Not even if you split the group into two parts smaller than 20!
Groups up to 12 people can sit with us and business up to 20 people.We just can't offer you a separate room or space. However, there is the possibility to reserve the mezzanine, if available.
Yes, up to and including 20 people, business group reservations are possible and we can offer a shared lunch arrangement or multiple choice three-course dinner. More than 20 people we cannot accommodate and cannot properly cater. Not even if you split the group into two or more parts!
No, sorry. Bringing decorations, decorations, ribbons, confetti and other items is not allowed. This will only cause a nuisance afterwards.However, you may bring helium air balloons to a High Tea.
No, sorry. We source ingredients for the High Tea from multiple vendors and they do not offer vegan options.
No, sorry. We source ingredients for the High Tea from multiple vendors and they do not offer vegan options.
No, sorry. We source ingredients for the High Tea from multiple vendors and they do not offer vegan options.
Yes, we have several Halal dishes. These are also visible as such on the menus with a separate, clearly identifiable logo.
Yes, we have a good choice of vegan dishes on the menu. We change the menus regularly and we have more and more choice of vegan dishes.
Yes, we have many dishes that are vegetarian! Think sandwiches, poke bowls, salads and even bites for between meals. Among the main dishes, our stuffed eggplant with bulgur and feta is popular.
No, we do not have special menus for (small) children.
Yes, dogs that behave calmly and stay well by or under the table are not a problem. Preferably keep the dog on a leash near the table. From time to time other dogs in the restaurant will walk in or out and in doing so your dog should also remain calm.
Yes, in Rotterdam there is the large paid parking garage Q-Park Boston-Seattle under our building, where you can pay with PIN, cash or credit card.In The Hague, the Q-Park Torengarage is the closest parking garage.TIP: swipe your payment card when entering. When you leave, and you use the same pass, it automatically debits the amount and you don't have to pass the pay machine separately. Q-park also offers the possibility to reserve a parking space in advance using the license plate of the car.
By car, navigate to the large paid parking garage Q-Park Boston-Seattle in Rotterdam where you can pay by PIN, cash or credit card.For The Hague, navigate toQ-Park Torengarage. Address: Geest 1, The Hague
Our visiting addresses are:
* Antoine Platekade 983, 3072 ME Rotterdam
* Prinsestraat 5a, 2513 CA The Hague
Sorry, BY AMI no longer offers takeout, takeaway or takeout in any form.
No, we don't deliver anymore.
No, that is no longer possible. We had an online store or webshop temporarily but it has closed.
