About us
Questions?
Reservations can be made via the reserve button on our website, we do not take telephone reservations
Use the link in your confirmation email to modify a desired reservation and change the date or time. You will receive this email automatically after making a reservation, provided you entered a valid E-mail address, of course. So pay attention to that!
Use the link in your confirmation email to cancel or cancel a desired reservation. You can cancel up to 24 hours in advance. If you get an error message, you are trying to cancel too short in advance. In that case: please call!
When you book online, you can see exactly which date and times are still available. Our reservation system matches the number of available seats. If you cannot click on the desired date or time, it means that there is no table available at that time.
If you have entered the date, a time slot and the number of people but you cannot choose from our "services" (a la carte, high tea, high cocktail or high gin, theater menu, etc.) then there is no available table for your group. Please reduce the number of people or choose another day.
Special reservations for the terrace are not possible. However, you can indicate your preference in the comments of your reservation. We will do our best to meet your wishes.
You can make a reservation with us for tomorrow but also for 6 months from now. Up to 180 days in advance. At least one hour in advance.
We do not allow you to pre-order menus and link that to a reservation.
Online you can book up to 12 people. Is your party larger. Please contact us via the contact form. For groups larger than 12 persons, we offer a lunch arrangement for lunch and a 3-course menu for dinner.
In Rotterdam, no, sorry, we cannot comfortably accommodate groups of more than 24 people and provide good service. In The Hague this is possible, but please inform in advance via e-mail to see if it fits. For business we can offer you a lunch arrangement or a 3-course dinner.
Something can always come up in between, we understand that. You can cancel a business reservation free of charge up to 48 hours in advance. If not, we will have to invoice incurred costs.
No, we are a PIN only restaurant. That prevents robberies and an accompanying trauma to our staff.
Yes, paying with VISA, AMEX or Mastercard is possible. This applies to both the (online) deposit and also when paying at the restaurant.
Yes, paying with Apple Pay is possible. This applies to both the (online) deposit as well as at checkout in the restaurant.
If you cannot make iDEAL payment, you can choose to pay the deposit via VISA or Mastercard credit card, KBC/CBC payment (Belgium), Giropay payment (Germany) or Apple Pay (worldwide).
Yes you can. Payment by invoice is only possible if you have made a business request in advance. We charge a €12.50 invoice fee.
We require a deposit at the time of booking to avoid no-shows and protect our revenue.
To get your deposit back, you must cancel your reservation no later than 24 hours in advance. Please use the link in the confirmation email to do so.
We only cater for baby shows at By Ami The Hague. By Ami Rotterdam does not cater for baby shows anymore.
If you have a performance at the New Luxor Theater and would like to have a bite to eat before your performance, book the theater package. This consists of a 3-course menu with the choice of fish, meat and veg(n) dishes. The price for this is €44.95.
On average, you will spend about 1.5 hours on a 3-course meal with us. Please keep this in mind when booking. From By Ami Rotterdam it is a 1-minute walk to the New Luxor theater.
We do not offer a separate space or room. Business reservations of 16 people or more can be offered exclusively the upper floor at our Rotterdam location, subject to availability.
Yes, business group reservations are possible for up to 24 people. Please fill out the contact form here.
Yes, business group reservations are possible for up to 24 people. For options, please refer to our packages page.
No, sorry. Bringing decorations, decorations, ribbons, confetti and other items is not allowed. This will only cause a nuisance afterwards.However, you may bring helium air balloons to a High Tea.
No, sorry. We source ingredients for the High Tea from multiple vendors and they do not offer vegan options.
No, sorry. We source ingredients for the High Tea from multiple vendors and they do not offer vegan options.
Yes, we can offer the High Tea gluten-free. You can indicate in the comments section of your reservation if you would like the High Tea to be gluten-free.
Own consumption at BY AMI is not allowed. Both at an a la carte visit and at one of our packages.
Yes, we have several Halal dishes. These are also visible as such on the menus with a separate, clearly identifiable logo.
Yes, we have a good choice of vegan dishes on the menu. We change the menus regularly and we have more and more choice of vegan dishes.
Yes, we offer a wide selection of vegetarian dishes. Which ones these are can be found on our menus.
Own consumption at BY AMI is not allowed. Both at an a la carte visit and at one of our packages.
Yes, we offer a children's menu with the choice of a croquette, mini burger, crunchy chicken or a piece of whitefish combined with fries and a salad
Yes, dogs that behave calmly and stay well by or under the table are not a problem. Preferably keep the dog on a leash near the table. From time to time other dogs in the restaurant will walk in or out and in doing so your dog should also remain calm.
Yes, in Rotterdam there is the large paid parking garage Q-Park Boston-Seattle under our building, where you can pay with PIN, cash or credit card.In The Hague, the Q-Park Torengarage is the closest parking garage.TIP: swipe your payment card when entering. When you leave, and you use the same pass, it automatically debits the amount and you don't have to pass the pay machine separately. Q-park also offers the possibility to reserve a parking space in advance by means of the license plate of the car.
Our location in Rotterdam is within walking distance of the Wilhelminaplein and therefore easy to reach by public transport.
By car, navigate to the large paid parking garage Q-Park Boston-Seattle in Rotterdam where you can pay by PIN, cash or credit card.For The Hague, navigate toQ-Park Torengarage. Address: Geest 1, The Hague
Our visiting addresses are:
* Antoine Platekade 983, 3072 ME Rotterdam
* Prinsestraat 5a, 2513 CA The Hague
Sorry, BY AMI no longer offers takeout, takeaway or takeout in any form.
No, we don't deliver anymore.
No, that is no longer possible. We had an online store or webshop temporarily but it has closed.
