About us

Reservations can be made via the booking button on our website, we do not take telephone reservations

Use the link in your confirmation E-mail to modify a desired reservation and change the date or time. You will receive this E-mail automatically after making a reservation, provided you entered a valid E-mail address, of course. So pay attention to that!

Use the link in your confirmation E-mail to cancel a desired reservation. You can cancel up to 24 hours in advance. If you get an error message, you are trying to cancel too short in advance. In that case: please call!

When you book online, you can see exactly which date and times are still available. Our reservation system matches the number of available seats. If you cannot click on the desired date or time, it means that there is no table available at that time.

If you can't select a "service" after entering the date, time, and party size, no tables are available. Please reduce your group size or try another date.

Terrace reservations aren't available, but note preferences in the comments. We'll try to accommodate.

You can make a reservation with us for tomorrow but also for 6 months from now. Up to 180 days in advance. At least one hour in advance.

We do not allow you to pre-order menus and link that to a reservation.

You can book online for up to 12 people. If your group is larger, please get in touch with us through the contact form. We offer a special lunch package and a 3-course dinner menu for parties of over 12.

Not in Rotterdam, sorry, no. We cannot accomodate groups of more than 24 people and still service you well. In The Hague, we can accommodate larger groups, but please notify us in advance via e-mail to ensure availability.

Something can always come up, we understand that. You can cancel a business reservation free of charge up to 48 hours in advance. If not, we will have to invoice any and all incurred costs.

No, we are a PIN only restaurant. That prevents robberies and an accompanying trauma to our staff.

Yes, paying with VISA, AMEX or Mastercard is possible. This applies to both the (online) deposit and also when paying at the restaurant.

Yes, paying with Apple Pay is possible. This applies to both the (online) deposit as well as at checkout in the restaurant.

If you cannot make iDEAL payment, you can choose to pay the deposit via VISA or Mastercard credit card, KBC/CBC payment (Belgium), Giropay payment (Germany) or Apple Pay (worldwide).

Yes you can. Payment by invoice is only possible if you have made a business request in advance. We charge a €12.50 invoice fee.

We require a deposit at the time of booking to avoid no-shows and protect our revenue.

To get your deposit back, you must cancel your reservation no later than 24 hours in advance. Please use the link in the confirmation E-mail to do so.

We only cater for baby shows at BY AMI The Hague. BY AMI Rotterdam does not cater for baby shows anymore.

If you have a show at the Nieuwe Luxor theatre and would like to have a bite to eat before the show, please book our theater package. It includes a 3-course meal with a choice of fish, meat, or vegetarian/vegan dishes. The price is €39.50 per person.  

On average, you will spend about 1.5 hours on a 3-course meal with us. Please keep this in mind when booking. From our restaurant, it is a 1-minute walk to the Nieuwe Luxor theater.

We do not offer a separate space or room. Business reservations of 16 people or more can be offered exclusively the upper floor at our Rotterdam location, subject to availability.

Yes, business group reservations are possible for up to 24 people. Please fill out our contact form.

Yes, business or corporate group reservations are possible for up to 24 people. For options, please refer to our packages page.

No, sorry. You are not allowed to bring decorations, props, ribbons, confetti, or other items. These just create a mess afterward. The only decoration we allow is a helium balloon.

No, sorry. We source ingredients for the High Tea from multiple vendors and they do not offer vegan options.

No, sorry. We source ingredients for the High Tea from multiple vendors and they do not offer vegan options.

Yes, we can offer the High Tea gluten-free. You can indicate if you would like the High Tea to be gluten-free, in the comments section of your reservation.

Bringing your own food or beverages to BY AMI is not permitted, regardless of whether you're visiting à la carte or enjoying one of our packages.

Yes, we have several Halal dishes. These are also visible as such on the menus with a separate, clearly identifiable logo.

Yes, we have a good choice of vegan dishes on the menu. We change the menus regularly and we have more and more choice of vegan dishes.

Yes, we offer a wide selection of vegetarian dishes. Which ones these are can be found on our menus.

Bringing your own food or beverages to BY AMI is not permitted, regardless of whether you're visiting à la carte or enjoying one of our packages.

Yes, we offer a children's menu with the choice of a croquette, mini burger, crunchy chicken or a piece of fried whitefish together with fries and some salad

Calm dogs that sit by or under the table are acceptable; ideally, keep the dog leashed nearby.

Yes, in Rotterdam there is the large paid parking garage Q-Park Boston-Seattle under our building, where you can pay with PIN, cash or credit card.In The Hague, the Q-Park Torengarage is the closest parking garage.TIP: swipe your payment card when entering. When you leave, and you use the same pass, it automatically debits the amount and you don't have to pass the pay machine separately. Q-park also offers the possibility to reserve a parking space in advance by means of the license plate of the car.
Our location in Rotterdam is within walking distance of the Wilhelminaplein and therefore easy to reach by public transport.

By car, navigate to the large paid parking garage Q-Park Boston-Seattle in Rotterdam where you can pay by PIN, cash or credit card. For The Hague, navigate to Q-Park Torengarage. Address: Geest 1, The Hague

Our office addresses are:
* Antoine Platekade 983, 3072 ME Rotterdam
* Prinsestraat 5a, 2513 CA The Hague
* Posthoornstraat 526, 3011WD Rotterdam

Sorry, BY AMI no longer offers takeout, takeaway or takeout in any form.

No, we don't deliver anymore.

No, that is no longer possible. We briefly had an online store or webshop, but it has closed.